Alessandra Cappai

Alessandra Cappai

Former CIHF Visiting Scholar
Alessandra Cappai has a Ph.D. in Urbanism from the School of Architecture of Barcelona, Polytechnic University of Catalonia in Spain, where she is also a member of the Institut Habitatge-Territori-Turisme.  She completed her doctoral studies at the Harvard Graduate School of Design as a visiting student. Her education and professional experience are transversal to the ...
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Hae Ryong Kim

Hae-Ryong Kim

Hae-Ryong Kim is a professor of marketing at the College of International Business, Division of Business & Economics at Konkuk University, GLOCAL Campus, in Chungju, Korea. His teaching focus is service marketing, consumer behavior, and marketing communications. As a visiting scholar, Dr. Kim is researching the impact of environmental practices on consumers’ moral emotions, ...
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Jiyoung Kim

Jiyoung Kim

Professional Lecturer of Marketing | School of Business, Yonsei University
Jiyoung Kim is a professional lecturer of marketing at the School of Business, Younsei University in Seoul, Korea. She teaches marketing management in the MBA Program and courses including Principal of Marketing, Marketing Research, and Consumer Behavior. Dr. Kim’s research at CIHF focuses on customer experience, customer value co-creation, sustainability-related service marketing, and frontline ...
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Zongwei Li

Zongwei Li

Zongwei Li, is an assistant professor Shanghai University of Science and Engineering, teaches curriculum design and undergraduate courses in data analysis. As a visiting scholar, Dr. Li’s research focuses on ‘Hospitality Management under Internet Environment’ and e-commerce in China. Dr. Li received a Ph.D. in Management from Tongji University and an M.S. in System ...
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Marival Segarra-Oña

Marival Segarra-Oña

Associate Professor, Innovation & Competitiveness | Universidad Politécnica de Valencia
Marival Segarra-Oña is an associate professor of Innovation and Competitiveness at the Business School at the Polytechnic University of Valencia (Spain). Dr. Segarra holds a PhD in management and BS degrees in industrial engineering and mechanical engineering. Professor Segarra was a visiting scholar at the Center for Hospitality Research at Cornell University in 2011-2012, ...
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