Dr. Cathy A. Enz is a full professor in strategy and holds The Lewis G. Schaeneman Jr.
Professorship of Innovation and Dynamic Management at the School of Hotel Administration at
Cornell University. During her 25 years at Cornell she has held several administrative roles
including Associate Dean for Industry Research and Affairs, and Executive Director of the
Center for Hospitality Research. Dr. Enz received her Ph.D. from the Fisher College of Business
at Ohio State University. She has been on the faculty at Cornell since 1990, and previously was
on the faculty of the Kelley School of Business at Indiana University.
Cathy has published over 100 journal articles, book chapters, and four books in the area of strategic
management and hospitality. Dr. Enz is the editor of the Cornell School of Hotel Administration
Handbook of Applied Hospitality Strategy and author of the textbook Hospitality Strategic
Management: Concepts and Cases (second edition). Her book American Lodging Excellence: The Key
to Best Practices in the U.S. Lodging Industry was the winner of an excellence award from the American
Hotel and Lodging Association. Her research interests include competitive dynamics, innovation and
change management, and performance metrics.
Dr. Enz is the recipient of both outstanding teaching and research awards. She received the Cornell
Center for Hospitality Research Industry Relevance award numerous times for her research on
competitive pricing, and has received the Best Article of the Year award for her work published in the
Cornell Hospitality Quarterly. In cooperation with e-Cornell she created four courses that compose the
online certificate program in strategic hospitality management designed to develop critical strategic
leadership competencies in current and high-potential hospitality managers. The Hospitality Change
Simulation, a learning tool for the introduction of effective change, is part of this online strategy
Dr. Enz teaches a university-wide course in innovation in addition to teaching courses in
strategic management and competitive positioning. She has been recognized several times as
“Teacher of the Year”, an honor based on the votes of undergraduate students in the School. In
addition to teaching graduates and undergraduates, she presents in numerous executive programs
in Europe, Asia, and Central America. Dr. Enz consults extensively in North America and
serves on the Board of Directors of two privately owned hospitality companies.
Prior to her academic activities Dr. Enz held several industry positions including strategy
development analyst in the office of corporate research for a large insurance and financial
services firm, and operations manager responsible for Midwestern United States customer
service and logistics in the dietary food service division of a large U.S. health care corporation.