The Thought Leadership Forum is hosted by the Journal of Service Management and the Cornell Institute for Healthy futures. The research forum brings together active researchers in the fields of hospitality, tourism, and service to set research priorities and mentor the next generation of researchers. To extend our knowledge, we have to reach out laterally and beyond our comfort Zone. We look forward to engaging in open debate and to the respectful exchange of ideas.
Dr. Jay Kandampully, The Ohio State University
Dr. Rohit Verma, Cornell University