Malte Ziewitz is an Assistant Professor at the Department of Science & Technology Studies at Cornell University with a graduate field appointment in Information Science. Broadly based in science and technology studies, ethnography, and public policy, his research revolves around the practicalities of (e)valuation, governance, and accountability in digitally networked environments. His recent work explores evaluative practice in the UK healthcare system with a particular focus on web-based patient feedback, asking what it takes to mobilize accounts of care and make them useful for improving services. In addition, he has been studying the search engine optimization (SEO) industry, new forms of algorithmic ordering, the history and performativity of internet governance, and the uses of ‘crowd wisdom’ in regulation. As Principal Investigator, he headed the ESRC-funded How’s My Feedback? project, a collaborative design experiment to rethink and evaluate online review and rating websites (www.howsmyfeedback.org). His research has been supported by the Economic and Social Research Council, the Intel Science & Technology Center for Social Computing, and the German National Academic Foundation. Malte holds a DPhil from Oxford University, an MPA from Harvard University, and a First State Exam in Law from the University of Hamburg.
Research website: http://zwtz.org