Named one of Windsor & Essex County’s top 40 community leaders under 40, and of Crain’s Detroit Business “20 in their 20s” Class of 2018, Zain Ismail is a health innovator, connector, and intrapreneur, leading innovation in health systems in Canada and the United States.

Drawing on his background in, and affinity for hospitality, Zain is on a mission to humanize the health system through innovation by working to implement novel practices into the health system as a way to improve the patient experience and deliver value.

Currently, Zain serves as a Principal Transformation Consultant at Henry Ford Health System (HFHS) in Detroit, Michigan, United States, where he partners with HFHS’s executive and senior leadership to execute on corporate strategic initiatives across HFHS’s five hospitals and health plan.

Prior to joining HFHS, Zain served as Manager of innovation, partnerships, communication, and development at Erie Shores Healthcare (ESH) in Leamington, Ontario, Canada, where he worked to improve local access to care, particularly in the area of mental health and addictions services, and positioned Erie Shores Healthcare as a leading and innovative rural community hospital in the province of Ontario by creating  a “first in the province” community hub for mental health and addiction service, inspired by entrepreneurial coworking spaces.

In addition, Zain is a founding member of the Detroit Windsor Med Health Innovation Cluster and organizer for Hacking Health Windsor Detroit, and Hacking Health Global, working formally and informally to accelerate collaboration between health systems stakeholders in Southwestern Ontario, and Southeast Michigan.

Zain holds a bachelor’s degree in Business Administration from the Odette School of Business at the University of Windsor (Canada) and has completed an Executive Program in Health Systems Innovation at the Ivey Business School at Western University (Canada) and the Innovating Health for Tomorrow Executive Program at INSEAD (France).

In 2015, Zain was awarded the inaugural Positive Professional of the Year Award by the Leamington Chamber of Commerce for his role leading stakeholder relations for Erie Shores Healthcare, the Erie Shores Health Foundation and the Hospice of Windsor Essex County’s Erie Shores Campus.